FAQ / 2019-10-07

TO FOREIGN PATIENTS

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TO FOREIGN PATIENTS

VALIKHNOVSKI SURGERY INSTITUTE is a private multidisciplinary surgical centre in Kyiv, Ukraine. We combine modern diagnostic technology, contemporary treatment methods and personal support in one location, helping patients receive the care they need without travelling between different facilities.

For more than 22 years, our work has been guided by three priorities:

  • Quality
  • Safety
  • Personalised patient care

Every year, international patients from more than 50 countries trust our team.

Our coordinated approach brings diagnostics, treatment and individual support together so that each stage can be organised efficiently.

How we organise your visit

1. Contact us to arrange a consultation, examination or hospital admission. If you already have medical records, send them for preliminary review.

2. If a visa is required, contact the Ukrainian consulate in your country of residence.

3. After your request and visa are confirmed, tell us your planned arrival date.

VALIKHNOVSKI Surgery Institute

4. To prepare your visit, the team may request:

  • previous medical instructions and records;
  • authorisation for a representative, where applicable;
  • a personal medical data management form;
  • your full name and date of birth;
  • postal address, phone number and email;
  • a passport copy;
  • the type of request: planned surgical admission, consultation or examination;
  • information about payment: medical insurance, third-party coverage or self-payment.

Consultations:
phone: +380 44 200 03 11
email: r.valikhnovskyi@gmail.com

Planning your care

After reviewing the medical information you provide, we arrange the examinations and/or treatment and send an email with the practical details and an estimated cost.

Use the documents we provide to begin the visa process with the Ukrainian consulate, if needed.

You can arrange travel yourself or ask our team to help with transport, airport transfer or accommodation.

VALIKHNOVSKIVALIKHNOVSKI team

If you arrive in Kyiv before admission, the team can arrange a preliminary appointment to complete the administrative and financial documents required for your stay.

During your stay, we can:
  • provide personalised support;
  • arrange interpreting;
  • help accompanying family members with practical and visitor information;
  • provide meals from a special menu.
When medically appropriate, menu options include:
  • low-fat;
  • low-salt;
  • allergen-free;
  • gluten-free;
  • vegan;
  • vegetarian.

In-room meal service is also available for patients and accompanying relatives.

After your stay
Patient support

Before discharge, we can help arrange a transfer to the airport, railway station, home or your chosen hotel if you plan to remain in Ukraine.

Personal support and interpreting

Our international support team can assist with:

  • personalised guidance;
  • organising your stay;
  • administrative and financial formalities;
  • communication with medical professionals;
  • interpreting into your preferred language where available.
Financial information and billing

A hospital cost estimate is normally sent within several days after the consultation.

The estimate is based on the main diagnosis, planned procedures and expected length of stay. It does not include unplanned examinations, treatments or procedures that may become medically necessary, so the final invoice may differ from the estimate.

We will do everything possible to make your stay meet the highest expectations.

VALIKHNOVSKI Surgery Institute